Terms & Conditions

Welcome to In Ears Canada!

We’re passionate about helping musicians, creators, and audio professionals get the gear they need to perform, record, and create at their best. Before using our website or services, please read these Terms & Conditions carefully. By accessing or using our site, you agree to be bound by them. If you don’t agree, please refrain from using our services.

1. Acceptance of Terms

By using our website or services, you confirm that you understand and accept these Terms & Conditions. If you do not agree, you should stop using our services immediately.

2. Our Services

In Ears Canada provides online retail sales of in-ear monitors (IEMs), professional audio gear, video production tools, and related accessories. Our services include browsing our catalog, purchasing products, receiving expert advice, and accessing customer support.

3. User Accounts

Some features, such as purchasing products or tracking orders, may require you to create an account. You are responsible for keeping your login details secure and for all activities under your account. Please notify us immediately if you suspect unauthorized use.

4. Product Information

We work hard to ensure our product listings are accurate, including descriptions, prices, and availability. However, we cannot guarantee they will be free of errors. We reserve the right to correct mistakes, update information, or make changes without notice.

5. Pricing & Payment

All prices are shown in Canadian Dollars (CAD) and are subject to applicable taxes and shipping fees. We accept major credit cards, PayPal, and other secure payment methods. By completing a purchase, you confirm you are authorized to use your chosen payment method and agree to be charged for the full order amount.

6. Shipping & Delivery

We aim to process and ship orders quickly, but delivery times can vary due to factors beyond our control. Shipping costs and estimated delivery times are provided at checkout. In Ears Canada is not responsible for delays caused by couriers, customs, or other unforeseen events.

7. Returns & Refunds

We want you to be completely happy with your purchase. If not, you can return eligible items within 30 days for a refund or exchange (conditions apply). Please see our Returns Policy for full details.

8. Intellectual Property

All content on our site — including text, images, logos, videos, and graphics — is owned by In Ears Canada or its partners and protected by copyright and trademark laws. You may not use our content without written permission.

9. Hearing Safety & Limitation of Liability

Your hearing health matters. Extended exposure to loud sound — whether through music, machinery, or other sources — can cause permanent damage, including hearing loss and tinnitus. Always monitor your listening levels.
In Ears Canada and its affiliates are not liable for any direct, indirect, incidental, or consequential damages arising from the use or misuse of our products, website, or services.

10. Governing Law

These Terms & Conditions are governed by the laws of Canada. Any disputes will be handled exclusively by the courts in Canada.

11. Changes to These Terms

We may update these Terms & Conditions from time to time without prior notice. Updates are effective once posted to our website. Continued use of our site or services means you accept the changes.

Questions?

We’re here to help. Contact us anytime at info@inearscanada.ca.

Thanks for choosing In Ears Canada — where great gear meets great music.